Acceptance of the privacy policy
By accepting the use of cookies and continuing to browse this site, you consent to the practices described in this Privacy Policy and to us processing your information in accordance with it. Last update - September 25, 2024
1 - Our commitment to privacy
In accordance with Law 25, nexauto places great importance on the protection of personal and non-personal information collected on its website. We are committed to managing this data with transparency and integrity, in accordance with applicable laws in Quebec and this Privacy Policy ("Policy").
2 - Application of the Privacy Policy
This Policy explains how nexauto collects, uses, and protects the personal and non-personal information of users of its site. It applies to all products and services offered by nexauto. Users will be notified of any significant changes to this Policy.
3 - Acceptance of our Privacy Policy
By using this site or making an online purchase, you expressly consent to the collection, use, and processing practices of information described in this Policy.
4 - Collection of information
Two types of information are collected on our website:
a) Personal information
Personal information allows for the identification of an individual and is required for certain actions such as online orders, registrations, job applications, or form submissions. You will be informed when this information is necessary for processing your request. The collected information may include (but is not limited to):
- •First and last name
- •Marital status
- •Gender
- •Mailing address
- •Email address
- •Phone number
- •Payment information (such as credit card number)
This list may be updated according to legal and operational needs.
b) Non-personal information
This data, such as IP address, browser type, operating system, and browsing habits, is collected automatically. This information is anonymous and collected through cookies for statistical purposes and to improve our services. You can refuse the use of cookies through your browser settings, but this may affect access to certain site features.
5 - Use of collected information
a) Personal information
Voluntarily provided contact information may be used to:
- •Send you information about our products and services
- •Contact you
- •Understand your needs
- •Conduct satisfaction surveys
b) Remarketing
We use remarketing services like Google Ads to target visitors to our site. You can manage your remarketing settings or disable these ads through the links provided in this Policy. Here is the list of our affiliated sites:
- •Porsche Quebec Center | https://www.porschequebec.com
- •Audi de Quebec | https://www.audidequebec.com
- •Audi Levis | https://www.audilevis.com
6 - Disclosure of your information
Your information will only be disclosed to our partners or suppliers necessary to provide services, in accordance with Law 25. If disclosure to a third party is required, it will be subject to your explicit consent, except in cases of processing provided for by law.
7 - Collection by third parties
Some non-personal information may be collected and used by third parties, including via Google Analytics. When this information is collected for purposes external to nexauto, it is subject to the privacy policy of the third party. You can review the Google Analytics Privacy Policy here.
8 - Protection of your information
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, use, alteration, or disclosure, in accordance with the obligations of Law 25. Our employees and partners are required to handle this data in accordance with the confidentiality and instructions provided by nexauto.
9 - Withdrawal and correction of your personal information
In accordance with Law 25, you can request the modification, correction, or deletion of your personal information at any time by contacting us via the 'Contact' form on our website. We will process your request within 30 days, as required by law.
10 - Applicable law
This Policy is governed by the laws of the province of Quebec and the federal laws applicable in Canada. In the event of a dispute, you agree to the exclusive jurisdiction of the Quebec courts.
11 - Law 25 - Protection of personal information
In compliance with Law 25, we have appointed a Personal Information Protection Officer:
Patrick OuellettePerson responsible for customer informationpouellette@porschequebec.com
In the event of a confidentiality incident presenting a serious risk of harm, we notify the Commission d'accès à l'information du Québec (CAI) as well as the individuals concerned. We also keep a detailed register of all confidentiality incidents, which we provide to the Commission upon request. Furthermore, we comply with the rules regarding the disclosure of personal information without consent, whether in the context of a commercial transaction or for study, research, or statistical production purposes.